Hello,

We have Visio 2013 std 64bit installed in our Citrix XenApp enviroment, but when users go into Visio 2013 > New they only see the "Basic Diagram" and "Blank Diagram" template.  

Shouldn't they see many more to choose from?  I think Visio is locked down so it can.t get to the internet so I'm not sure if that is the issue, any ideas?

Thanks

I'm not entirely sure (others may know for sure) because I don't have Visio Standard, only Visio Professional, but, these other discussions seem to confirm that Standard is less-featured than Professional, even down to the included-templates:

http://answers.microsoft.com/en-us/office/forum/office_2013_release-visio/visio-2013-standard-wireframe-shapes-missing/a771105a-0170-4ef2-a4f4-587ac5769181?auth=1

https://social.technet.microsoft.com/Forums/en-US/home?searchTerm=templates%20missing&category=visio2010&forum=visiogeneral&filter=alltypes&sort=lastpostdesc&brandIgnore=true&page=1

(even though the dedicated Visio forum is labelled 2010, there are lots of 2013 topics in there, and very experienced Visio people in there too)

I don't see any Visio templates in the (Current) Office Templates "store", but that could be due to Visio mainly using stencils and shapes rather than "templates". (I'm not very well versed in Visio-speak, sorry)

Hi,

As far as I know, this issue might be caused by the "Allow Office to connect to the Internet" option unchecked, Please go to File | Option | Trust Center| Privacy Option| Check "Allow Office to connect to the Internet" option.

Regards,

George Zhao
TechNet Community Support

Hmm that option is checked and greyed out possible via a GPO so I guess it is on.

Just installed Visio 2013 Std (32bit not 64bit) pn my local PC and I get all teh extra templates, checked all the options too and they look the same.

Seem every feature is installed too when I went to Control Panel > Programs & Features > Visio 2103 > Change

Just installed Visio 2013 Std (32bit not 64bit) pn my local PC and I get all teh extra templates, checked all the options too and they look the same.

Seem every feature is installed too when I went to Control Panel > Programs & Features > Visio 2103 > Change

It sounds like your RDS/XA installation of Visio is either missing the template files, or, isn't configured for the correct File Location to display the templates?

Can you locate the template files (they may be *.VST) on your local PC, and check the same location on your RDS/XA ?

Has to be a GPO, I moved into a new OU and blocked inheritance and all show up now, then I moved back to the OU where it needs to be and all gone again.

I have spent ages looking at he current GPO and cannot see what is causing it :(

I think the template location is modified doe Office Word and Powerpoint, maybe this causes an issue with Visio?

Fixed.

This GPO was enabled - User Configuration

Policies > Microsoft Office 2013 > Tools|Options|General|Web Options > Hide All Office-provided templates on the Office screen and in File | New.

I set to not configured now.

• Marked as answer by TB303 21 hours 21 minutes ago

Fixed.

This GPO was enabled - User Configuration

Policies > Microsoft Office 2013 > Tools|Options|General|Web Options > Hide All Office-provided templates on the Office screen and in File | New.

I set to not configured now.

• Marked as answer by TB303 Friday, July 10, 2015 10:09 AM